Shipping and delivery

SHIPPING OF YOUR ORDERS

Deliveries are entrusted to carriers that have been selected by ITAFRAN for the quality of their services:

• Express same day shipping and next day delivery for orders received before 7pm.

• Courier courier : departure is guaranteed within a maximum of 72 hours (D+3)

AVAILABILITY OF YOUR ORDERS ON THE PLATFORM

The platform counter is open from Monday to Friday, every morning from 8:00 am to 12:00 pm. The persons you have duly mandated can receive your orders under the following conditions:

1) Delivery time

H0 : within minutes of your order (over 50 €)

H4 : within 4 hours after your order (extra charge of 25 €)

The next morning for an order confirmed the day before before 2pm

H0 and H4 deliveries can be received in the afternoon.

2) Control of the parcels

The receiver must imperatively check the nature, quality and quantity of the goods and packaging. Once they have been removed, the packages will be deemed to be in conformity with the Delivery Note(s) and no further claims will be accepted.

3) Security Procedures

• Visitors do not have access to the platform and must remain within the perimeter of the counter

• Special instructions to fight against the diffusion of Covid 19: wearing a mask, minimum distance to be respected of 2 meters and washing hands with hydro-alcoholic liquid are mandatory.